Last updated on October 11th, 2021
EA respects both your online privacy and the need to protect personal information that you may share with us. EA employs strict security processes to ensure the security and privacy of all user information.
How We Use Your Personal Information and Email Address
When you create an EA account, we request certain personal information such as your name and email address. We also ask you to create a unique username/password and to enter billing information. This personal information is used by EA only for delivery of the Services and communications with you or on your behalf. It will never be shared with other entities without your explicit consent.
Information About Your Account
In order to provide the highest level of service, your usage details such as time, frequency, duration and pattern of use, features accessed, and amount of storage used are logged and analyzed.
Our system maintenance includes regular backups to prevent data loss due to errors or system failures. That means that even if you have terminated your account and we have deleted your data, it may remain in our system in a backup file or log.
We do not process the contents of your user account for serving targeted advertisements.
Your Financial Information
Your financial information is not stored by us except for the name and address of the card holder, the card expiration date, and the last four digits of your credit card number. Your credit card information is stored in an encrypted form on the secure servers of our Payment Gateway Service Provider who is bound to treat your financial information in compliance with the Payment Card Industry Data Security Standard.
Information About All Visitors to Our Website
In order to improve our website experience for all visitors, we log and analyze details such as browser types, browser languages, Internet Protocol addresses, referring URLs, operating systems, files accessed, errors generated, time on various pages, and other visitor metrics.
We also use temporary and permanent cookies to enhance visitor experience of our website site. Temporary cookies are removed from your computer when you close your browser. Permanent cookies remain on your hard drive until you erase them or they expire, but do not contain personal information about you. We may also use pixel tags on the website and in emails. Pixel tags are 1×1 pixel images that are embedded in a web page to document traffic and for website analytics without collection of personal information.
Investigation of Illegal or Unauthorized Activity
Contact us with any questions you may have at firstname.lastname@example.org. We take your concerns seriously and strive to create the best possible experience for our customers.